When people shop online, they’re not just buying a product. They’re buying the comfort of having it arrive when and where they need it. That final stretch, the delivery, shapes how customers remember the entire shopping experience. A smooth courier option can turn a first-time buyer into a loyal repeat customer, while an inconvenient one can push them away for good.
This is exactly why merchants today need a reliable courier delivery method at checkout. It raises conversion rates, reduces customer hesitation, and removes one of the biggest sources of frustration in e-commerce: unclear or inflexible delivery. In fact, 85% of Gen Z shoppers will ditch a retailer who doesn’t meet their delivery expectations.
Meest has built its courier service around this reality, creating a process that’s transparent for customers and efficient for merchants.
A Delivery Process Built to Reduce Friction
When a customer buys from an online store and selects courier delivery, the order seamlessly enters the Meest system. The customer sees the estimated delivery time right away, and the address is verified so the courier goes exactly where they should. There are no extra steps for the merchant, everything flows automatically.
From the moment the shipment is registered, it appears in the customer’s My Meest app using just their phone number or email. This is a major advantage for merchants because customers immediately gain visibility into their order without contacting support. They can open the app anytime to see where the parcel is, when it will arrive, and what options they have if plans change.
Control That Keeps Customers Satisfied and Merchants Free from Extra Work
Using just your mobile number or email, all your incoming parcels appear in the application. This gives you full control to:
- Check the delivery status in real time
- Change the delivery day
- Redirect the parcel to a different address
- Or send it to the nearest Meest Point for convenient pickup
You can adjust things anytime, even last minute, so your delivery fits your schedule, not the other way around. For merchants, this means fewer operational interruptions and fewer manual adjustments. Customers handle their own delivery preferences, while Meest handles the logistics.
Clear, Predictable Handling When the Customer Isn’t Home
If the customer keeps the chosen delivery address and doesn’t make any changes, the courier arrives as planned. And if the courier comes by and the customer isn’t available, the process is handled with the same clarity:
If the courier arrives and you’re not home, don’t worry. Meest will re-attempt delivery on the next working day. If still unsuccessful, redirect the parcel to your nearest Meest Point
Store it there for 72 hours, with the option to extend storage for another 5 days upon request
This flexibility ensures your parcel is safely waiting for you whenever you’re ready to collect it and prevents unnecessary returns which is beneficial for both the shopper and the merchant.
Why Merchants Benefit from Offering Meest Courier Delivery
For online businesses, a dependable courier delivery option isn’t just a convenience but a part of the brand experience. The smoother the delivery, the more trust a customer feels. Meest supports merchants by offering predictable delivery, easy tracking, customer-driven management, and a clear fallback process when the recipient isn’t home.
All of this leads to happier customers, fewer complaints, and a more streamlined operation on the merchant’s side. With Meest, the journey from checkout to doorstep becomes effortless, and that’s something both shoppers and merchants value.