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Collect Box & Economic Standard

SECTION 1: KEY DEFINITIONS

  • Standard parcel – a parcel in the shape of a cuboid or cube, without protruding elements. The longest side cannot exceed 100 cm, and the sum of the three dimensions cannot exceed 140 cm.
  • Non-standard package – a package with a round, cylindrical, oval, or irregular shape, or a package whose sum of dimensions exceeds 140 cm or whose longest side is greater than 100 cm.
  • Bulky parcel – usually light but large in volume. Dimensional weight is used for pricing if it exceeds the actual weight of the parcel. The higher of the two values, dimensional weight or actual weight, is used for pricing. Shipments with dimensional weight are not treated as non-standard parcels.
  • Cargo/Pallet – shipments over 50 kg, placed on a single pallet in a manner that ensures stability and safety during transport. Handled in the “side-to-side” model. We only accept shipments on intact pallets.
  • The higher of the two values – actual weight or dimensional weight – applies.
  • Dimensional weight is calculated using the following formula:

SECTION 2: CORE SERVICES

Economic Standard

The most convenient form of delivery for recipients who value easy access to nearby collection points.

Availability: nationwide and on selected international routes.

Package dimensions:

  • S: 5 × 36 × 60 cm
  • M: 8 × 36 × 60 cm
  • L: 19 × 36 × 60 cm
  • XL: 30 × 36 × 60 cm

Maximum weight: 15 kg
Available only for standard parcels.

Delivery time: international – delivery within 24-72 hours to neighboring countries and the highest possible order fulfillment capacity.

Collect Box

The most convenient form of delivery for recipients who value easy access to nearby collection points.

Availability: nationwide and on selected international routes.
Package dimensions:

  • S: 5 × 36 × 60 cm
  • M: 8 × 36 × 60 cm
  • L: 19 × 36 × 60 cm
  • XL: 30 × 36 × 60 cm

Maximum weight: 15 kg
Available only for standard parcels.
Delivery time: international – delivery within 24-72 hours to neighboring countries and the highest possible order fulfillment capacity.

Cargo / Paleta

For shipments over 50 kg or pallet shipments addressed to a single commercial recipient.

  • Maximum pallet dimensions: 120 × 80 × 180 cm.
  • Maximum weight: 800 kg.
  • Delivery time: up to 10 business days domestically, up to 14 business days for international imports.
  • Pickup and delivery: on selected business days (Monday-Friday) until 5:00 p.m.
  • Limit: max. 2 pallets per day to a single commercial recipient; larger quantities require prior approval.

SECTION 3: ADDITIONAL SERVICES

  • Insurance – standard coverage up to PLN 100,000, covering loss or damage to shipments with a declared value. Selected when creating a shipment.
  • Cash on delivery (COD) – up to PLN 6,000 available domestically and internationally. Returns within 14 business days. Payment by card at Meest Box or cash to the courier. Insurance required for the declared COD amount.
  • Consumer returns via Meest points – free for end customers, accepted up to 365 days after delivery, max. 15 kg. Labels can be attached in advance.
  • SMS notifications – custom alerts with shipment tracking for recipients who do not use the Meest app.

SECTION 4: SURCHARGES & FEES

Possible additional payments:

  • fuel surcharge
  • road toll
  • seasonal surcharges
  • non-standard packages
  • return of undelivered shipment
  • special service
  • delivery to a private address
  • delivery to a store
  • paper invoice
  • unsuccessful delivery attempt
  • fee for regular pickup
  • pickups on demand

SECTION 5: PRICING EXAMPLES

SECTION 6: SALES & SUPPORT

Contact us via the form: Click to check

Direct link to T&C’s

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